Shipping Production Agents: Patterns That Work
Tool-use, memory, and recovery—production patterns for agents that reliably finish tasks.

Patterns
- Guardrail each tool with schema validation
- Idempotent steps and retries
- Clear stop conditions and handoff
Templates
- Ticket triage
- Back-office automations
See also
Case study: AI Agents Deflect 42% of Support Tickets
