Shipping Production Agents: Patterns That Work

Tool-use, memory, and recovery—production patterns for agents that reliably finish tasks.

Agent patterns

Patterns

  • Guardrail each tool with schema validation
  • Idempotent steps and retries
  • Clear stop conditions and handoff

Templates

  • Ticket triage
  • Back-office automations

See also

Case study: AI Agents Deflect 42% of Support Tickets

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